Sometimes a detailed categorisation is necessary and useful.
If the number of entries is very large or subcategories occur multiple times, a child field is a suitable option.

However, child fields can only be defined for user-defined fields.

Using a user-defined parent field as a workaround will cause problems:

1) An automatic assignment of artifacts is not possible with user-defined fields.
2) The Category field cannot be hidden without a selected status transition (workflow).
3) Many reports are designed to use the system-defined fields.

Therefore, the ability to use a system-defined field as a parent field would be very helpful.

Comments

  • Correction:
    Fields like the Category field are "Configurable" fields.

    Sorry for the wrong term.